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Refund policy

Returns & Exchanges

Returns

If you're not satisfied with your Floats for any reason, you can return them to us within 14 days if unused and in all its original packaging. We will process a refund for the item itself, but not for shipping.  The customer is responsible for any shipping fee accrued, all shipping fees will be charged to the same credit card on file and a return label will be provided in return. To initiate a return, please e-mail info@floatsinc.com and somebody will assist you. 

Exchanges
If you are looking to do an exchange, please e-mail info@floatsinc.com stating that you would like to issue an exchange, specifying the style you would like to exchange your floats for. Exchanged products are final sale and cannot be returned once received, so please keep that in mind.